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John Hill Video Interview with Supply Chain Brain at ProMat 2013


Using Metrics to Drive Performance Excellence in Distribution

John Hill discusses how continued refinement of supply chain metrics offers a wide variety of options for fine-tuning performance. In this interview with Supply Chain Brain at ProMat 2013, John Hill discusses how to identify the right metrics for your operations and how you can use them to set targets, monitor results, meet service goals and contain costs, while simultaneously building employee morale and commitment.

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