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Norm Saenz Featured in 2015 Technology Roundtable

5.15.2015

St. Onge Company's Norm Saenz was a part of the panel for Supply Chain 24/7's 2015 Technology Roundtable. He spoke with Michael Levins, Group Editorial Director of Peerless Media’s Supply Chain Group, about the advantages of implementing an omni-channel transportation management system in today's e-commerce environment.

The growing trend for omni-channel fulfillment is customers ordering on-line and their orders being fulfilled from within the store network. With this strategy, the store is required to ‘pick’ and ‘ship’ items for customers, playing the role of a mini-DC. Some stores pick these items from overstock inventory in the back stockroom, while others may walk through the retail store.

Technology plays a vital role in this environment by enabling store employees to efficiently navigate the store floor to find the ordered inventory. In this environment, you may find more shelf-carts being pushed through the retail store by employees fulfilling omni-channel orders. Some retailers have even made advancements to include store locator systems and WMS-like picking functionality to guide this mini-DC process.

Click here to read the article on the Supply Chain 24/7 website!