Patient Flow Engineering & Hospital Operations Improvement

St. Onge Company capabilities in Patient Flow Engineering include applied industrial engineering and operations research tools (OR/MS) and techniques to provide a systemic view of the complex interdependencies within the hospital to improve patient flow, staff efficiency and patient care outcomes.

Emergency Department Patient Flow Example

Key Patient Flow Engineering Offerings (Department Specific & Hospital Wide)

  • Hospital Capacity Management
  • Emergency Room Optimization (flow & design)
  • No Wait Emergency Department
  • Applied Lean Thinking & Queuing Thinking
  • Process Mapping of Current State Operations
  • Process Assessment and Benchmarking
  • Value Stream Mapping of Current State Operations
  • Data Analysis of Patient Demand Profile
  • Advanced Analytics & Predictive Patient Flow
  • Optimization (process and emerging technologies)
  • Patient Transport Optimization
  • Staff Productivity Benchmarking & Work-Flow Optimization
  • Staff Scheduling & Demand Capacity matching
  • Discrete Event Simulation Modeling

Healthcare Clients

  • Children’s of Seattle
  • Children’s of Wisconsin
  • Christiana Care
  • Dana Farber Cancer Institute
  • Duke Medicine
  • Holy Cross Hospital
  • Gettysburg Hospital
  • Johns Hopkins Hospital
  • King Saud Hospital
  • MD Anderson Cancer Center
  • Owensboro Medical Health System
  • Riyadh University for Women
  • Rush University
  • St. Jude’s Children’s Research Hospital
  • WellSpan Health