Our very own Dawnya Brown and Norm Saenz recently published an article at Food Logistics about employee performance and retention. They emphasize the importance of investing in employee development through upskilling and reskilling initiatives. Upskilling involves enhancing current skills to improve performance in existing roles, while reskilling entails acquiring new skills to transition into different positions within the organization. Use the link below to read the article!
A typical warehouse has a wide range of jobs from manual unloading/loading of trailers, stocking/picking with powered industrial trucks, to problem solving customer orders and inventory discrepancies. Many of these activities are determined by operational volume and customer order patterns. This type of variability provides a great opportunity to reskill employees across multiple functional areas. This type of “investment” can increase employee satisfaction as it provides additional opportunities and flexibility to work different shifts, engage in overtime opportunities in other areas, as well as stay working when seasonality decreases order volumes. Reskilling also benefits the organization by providing a more flexible work force, which in turn reduces the reliance on temporary workers and the frequency of onboarding.
Click here to read the article!
