Our very own Norm Saenz was quoted in a recent Logistics Management article about emerging trends in the supply chain industry. He discussed how labor management software can be used as an employee support tool. Use the link below to read the full article!
Now, Norm Saenz, partner and managing director at St. Onge Co., is seeing companies put the software to even better use as an employee coaching, support and retention tool. The labor shortage is driving some of the shift, which is also happening because LMS has in the past been seen as more of a “big brother is watching” type of workforce management tool.
“Companies are concerned about the labor market. They want to treat their employees as fairly as possible, ensure those workers are being paid the right compensation and that they have the chance to provide proper feedback,” says Saenz, who sees more companies using their LMS less as tools for tracking incentive pay (i.e., doling out extra incentives to the highest performers) and more as coaching mechanisms for those workers.
For example, an LMS can give insights into individual performance and productivity. Then, that data can be used to coach and train workers, versus just deciding which of them do or don’t deserve incentive pay. “They’re using LMS as more of a coaching mechanism and to see how they’re doing, but not really paying them on incentives based on the data,” says Saenz, who recognizes that this isn’t necessarily what LMS were designed to handle.
“In most cases, companies install LMS in order to track their incentive-based pay programs,” says Saenz. “Now, they’re looking for systems that handle that while also accurately capturing all of the things that happen for a given job.”
Click here to read the full article on the Logistics Management site!
