St. Onge Company’s Dawnya Brown recently published an article in Modern Materials Handling about how standardization is essential for creating predictable, efficient, and high-performing operations. Dawnya explains that standardized processes help organizations align metrics, reduce risk, improve collaboration across sites, and enable continuous improvement. She emphasizes that successful implementation requires thoughtful change management, including clear communication, training, and reinforcement to gain employee buy-in. Ultimately, standardization allows organizations to better measure performance, control costs, and sustain long-term operational success.
Standardization allows warehouse operations to measure critical KPIs in the business with better accuracy and predictability. By implementing standardized work processes, organizations can manage costs, as well as understand opportunity for improvement better. Implementation of standardization, however, is best undertaken with a solid change management and communication plan in place, as well as understood as an ongoing process of auditing and accountability to ensure continued success.
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